Monday, April 30, 2012

Let your client win a game

Getting into the summer months when there were golf outings.  I attended one last year and my client and I played a set of tennis. Early on, it was obvious that I could win 6-0.  So, rather than pouring it on, I faked a few bad serves and purposely hit the ball out a few times.  I won 6-1.  However, she didn't feel deflated because she'd won a game.  Keep it competitive but remember whose support is enabling you to be at the golf outing.

Monday, April 23, 2012

Gift giving

I love giving gifts...just little tokens and they are mighty appreciated by clients.  For my AKA sisters, I have pink and green rings that are very inexpensive but I give them after a great presentation or as a way of saluting them for a job well done.

Likewise, I extend the same treatment to my other clients.  It underscores the maxim that "little things mean a lot."

So, incorporate gift giving into your marketing's the little gestures that distinguish you from the crowd.

Monday, April 16, 2012

Meet the Relatives

If your client offers you the rare opportunity to join him/her for a family function, GO! I was with a client for a trip to New York where we were pitching business. She invited me to have dinner with her and her sister. I passed on it even though she insisted. I kept saying that the two of them, as sisters, should probably be together.

I regret that decision as it would have given me another opportunity to know the client on a more intimate level.

So, if that opportunity is presented to you, take advantage of it. It gives you a chance to know the client on a deeper, more personal level. And, once that happens, you have a greater opportunity of being a value to that client.

Monday, April 9, 2012


Over the weekend, I did absolutely NOTHING. Stayed in, relaxed and chilled. Those type of days are beneficial for mental health and recharging and you must treat yourself to lazy days on occasion.

It's worth it.