Monday, May 26, 2014

If they mess up, you have to make it right

In preparation for my pending retirement, I've been, slowly, saying goodbye to clients and referring prospects to others.  Recently, a publicist learned of this and asked me to refer clients to her.  About a month ago, I did just that.  A couple of  days ago, I spoke to her on another matter and asked her how the referral was going. She gave me one of those UH OH  responses, which meant she didn't follow through.  I was very disappointed and called the client, went by there and is now taking the client on to maintain my credibility.  I didn't want to do it and the fee is much less than what I'd charge but, you gotta do what you gotta do to make amends for someone who you referred and who proved to be unreliable.  But, a Facebook friend gave me the perfect script for future screw ups like this:  "I know this person to be reliable and professional. if that's not the case let me know right away because my relationship with you means a lot.  

Friday, May 9, 2014


It is exciting to be part of a movement that is so inspiring.  With the horrifying global news about the kidnapping of hundreds of Nigerian girls, I got the fever to make a difference.  When the Sorority called, I was up late creating a sign, with my non-artistic self.  In the end, mine was really the best so, when you're doing something lofty, you discover talents you didn't know you had. And, I was glad I made the trek to the Sorority to participate in the rally.  It was great to be a part of an effort to effect REAL change!