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I recently attended Alpha Kappa Alpha's  Southeastern Regional Conference.  Two members were assigned to me as my escorts.  They were gracious, efficient and on point.  They kept me on time and, informed on each activity. At the same time, they provided me space to wander off on my home, since I'm a free spirit. I gave each one a gift to show my appreciation.   After I got home, I told them I would let their bosses know -- including the BIG BOSS -- how pleased I was with them.  They sent me back e-mail addresses.  I told them I want REAL addresses so I could send the letters in the mail. In this day of social media, e-mails, voice mails and messages via text, it is more meaningful to get a real mail..in the mail.  I still get a thrill from going to the mail box and opening the mail.  I'm sure the compliments I sent in the mail about them carried a bigger punch because of the time and effort invested to send it in the mail.