More on this robbery.
In addition to the uncaring police, the insurance agent who'd sought my business, showed no concern.
I called her the night of the incident but she was busy. She didn't call back.
Then, I had concerns about the way I called in the claim. She seemed to mock me for making two claims. However, she did give me a # for claims management.
They were helpful and wonderful and salvaged the company's reputation for me.
But, the agent still hasn't called as a follow up.
My sister, the customer service diva (as I am) says the days of good customer service are over.
So, I become nothing but a revenue stream after she chased me for my business. So, she'll get no referrals from me because when it counted, she showed no concern.
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